We adhere to all COVID-19 mandates, restrictions and rules set forth by federal, state and local health codes including social distancing; which do change frequently. If you do not feel well, please stay home.
EFFECTIVE JULY 30, 2021
The State of Nevada has reinstated a mask mandate, Emergency Directive 045, for all guests, regardless of vaccine status, attending indoor activities.
If you choose one of our online deliver methods either to your cell phone or email that is your ticket; you can proceed directly to the venue entrance and show the QR Code to the Usher for Seating. If you selected Will Call your tickets will be available at the venue Box Office 30 minutes prior to showtime. Please note as a result of COVID-19 mandates from the State of Nevada we are not issuing printed tickets.
If you'd like to exchange tickets for a future date performance that were purchased directly through TicketKite please contact us at 702-483-8056 or by email firstname.lastname@example.org with as much notice as possible. In most cases we will be able to exchange your tickets for a future performance of the same production. However, this is not guarunteed.
As with most ticketed shows and concerts Tickets are non-refundable; however we do offer a ticket insurance program during the checkout process that would refund tickets through that program. For more information or to file a claim visit Fan Shield. This program is operated independently from TicketKite.
Each of our shows has individual age limits which are posted in the description of each show. We set age limits due to content of the individual show for language, adult humor, adult situations, nudity, etc. If you have a concern about age limits please contact us at 702-483-8056.
Many of our shows are sold through ticket brokers and resellers; if you have any issues with tickets purchased through one of these outlets you will need to contact the company directly. Each outlet has their own terms and conditions on refunds, cancellations, etc please refer to them directly with any customer service related questions.
If you have any questions, pre-sale questions or any problem, just contact with us.