If you'd like to exchange tickets for a future date performance that were purchased directly through TicketKite please contact us at 702-483-8056 or by email firstname.lastname@example.org with as much notice as possible. In most cases we will be able to exchange your tickets for a future performance of the same production. However, this is not guarunteed.
As with most ticketed shows and concerts Tickets are non-refundable; however we do offer a ticket insurance program during the checkout process that would refund tickets through that program. For more information or to file a claim visit Fan Shield
. This program is operated independently from TicketKite.